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FAQ

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Here, we have compiled some frequently asked questions about Pass International Logistics.

So you can easily and quickly get answers. If you have any other questions or need further help after reading through those FAQs, please feel free to contact our customer service to enjoy free support.

Q1:Do you support Amazon FBA shipments?
Yes. We offer: FBA appointment booking Label printing and product prep Palletizing to Amazon standards Direct warehouse delivery ASIN batch tracking & compliance review
Q2:Can I track my shipment in real time?
Yes. We offer full-chain tracking via our logistics system.
Q3:How long will it take for my goods to arrive in the destination country?
Typical lead times: Air Freight: 5–10 days Sea Freight: 20–30 days Combined (Sea+Air): 18–25 days Timings may vary based on port congestion, customs clearance, and season.
Q4:How can I get a shipping quote?
Just tell us the basics: product type, quantity, packaging dimensions/weight, origin and destination ZIP code.We'll reply within 2 working hours with a customized logistics solution.
Q5:What info do I need to prepare to get an accurate quote?
Please prepare: Cargo description (name, HS code if possible) Total weight & volume Pickup location and destination Shipping preference (Air / Sea / Express) Deadline (if time-sensitive)

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