Here, we have compiled some frequently asked questions about Pass International Logistics.

So you can easily and quickly get answers. If you have any other questions or need further help after reading through those FAQs, please feel free to contact our customer service to enjoy free support.

Q1:Can't find your question?

Q2:What if my goods get damaged or lost?

If you’ve purchased insurance, we’ll assist you with the claim process immediately. If uninsured, we’ll still investigate and advise on next steps.

Q3:What if my shipment gets stuck in customs?

Our customs experts will work proactively to resolve any issues, whether it’s missing documents or physical inspection. You’ll be informed every step of the way.

Q4:Do you handle customs clearance?

Yes. We offer: Export customs clearance (China) Import customs clearance (Destination country) All necessary documentation including ISF, commercial invoices, packing lists, etc.

Q5:Are your services FBA-compliant?

Absolutely. Our team understands Amazon’s strict rules and we follow all FBA guidelines to ensure seamless inbounding.

FAQ

Here, we have compiled some frequently asked questions about Pass International Logistics.

Want to ask other questions?

Get in touch and find out how we canmake your next shipment easier.